Frequently Asked Questions:
Q: I forgot my username or password.
Answer: You can reset it by clicking to My Account link above.
Q: I just made an order but it is showing Pending and i have no email with phone number.
Answer: Not all orders are processed automatcially, depending upon your paypal / credit card profile, We process all orders manually within 24 hours, you can also login to My Account--Support Tickets and open a support ticket for express activation.
Q: i dont have a credit card, so i cannot pay as payment page asking me for credit card or bank account.
Answer: Login to My Account and click on add a payment or send funds using paypal.com to orders @skypeincanada.ca and create a support ticket for express activation.
Q: My Number is out of service due to non payment.
Answer: Add payment or setup auto payment after logging to My Account.
Q: What do i do after making the order?
You should wait for email (maximum 24 hours) or click the live chat button or add us in whatsapp +16472598695 for express processing, you can also send us email with your required function of phone line and we can setup it for you.
Q: How do i make changes or add user/staff to phone system.
You can login to My Account--->Configure and do the self configuration after your order is processed.
Q: i like to have features like Web browser oubtbound calling, Click to Talk, SMS on App, Sms Outbound, Voice Transcription, CRM Integration and self hosting.
Answer: We can offer you a FULL PBX Hosted Version or Onsite, Please contact sales @ skypeincanada.ca .